Need assistance or have questions? Our team is happy to support you! Here’s how to get in touch with the right people at Blueprint.
Contact Our Support Team
Our knowledgeable and friendly support team is ready to assist you! While we strive to respond to all messages within 2 business days, we often reply even faster!
Our Support Team is happy to help with:
Technical issues: Troubleshooting errors or system issues.
How-to questions: Guidance on features, account setup, or navigating Blueprint.
Billing and invoices: Questions about charges, invoices, or plans details.
Ways to Reach Our Support Team:
Email
Send your inquiry to help@blueprint.ai
The built-in Help Widget
Access the Help Widget in the lower-right corner of Blueprint to send a message.
Please note: This is not a live chat, so responses may not be immediate.
💡 Tip: Include as much detail as possible (e.g., screenshots, error messages, or links to example Progress Notes) to help us resolve your issue faster.
Contacting Our Sales Team
Interested in exploring how Blueprint can support your organization? Our Sales Team is here to help with personalized guidance and solutions.
Our Sales Team is happy to help with:
Product Demos: See Blueprint in action and explore how it can meet your needs.
Enterprise Plans: Learn about annual contracts, volume discounts, and customized solutions tailored to your organization.
Ways to Reach Our Sales Team:
Schedule a call
Choose a convenient time to connect with our Sales Team. Schedule your call here: https://www.blueprint.ai/schedule-call
Submitting Feature Requests
We value your feedback! Your ideas and suggestions help our Product Team prioritize the updates that matter most to you.
How to Submit a Feature Request:
The Blueprint Feedback Board
Submit your ideas or vote on existing requests at https://blueprint-health.canny.io/ai-notetaker
💡 Tip: Provide detailed scenarios or examples** to help our Product Team understand your needs.
**Feature requests are visible to other Blueprint users. Please avoid including real client names or PHI.