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How to add external insurance payments

Post payment info that you've received outside of Blueprint

Written by Brooke Ziegler

In certain circumstances, you may receive insurance processing information outside of Blueprint. In these cases, you can enter the information manually into Blueprint to reconcile a claim. You must have an existing claim in Blueprint to post the payment to.


How to add external insurance payments to Blueprint

  1. From the main Billing dashboard (top menu), select Insurance Payments

  2. Click +Add Ins Pymt

  3. Select the insurance, then enter the payment information. Click Save.

  4. You'll now see the option to +Add Claims. Select the claim(s) you want to apply the payment to.

  5. Click anywhere on the claim's row, or open the row's "⋯" menu and select Edit payment details.

  6. Enter the amounts, then click Save

  7. Once all the information has been entered, click Approve and Post near the top of the page

  8. Once all the information has been entered, click Approve and Post at the top of the page.

💡 The Insurer paid, Patient resp., Prior payment, and Write-off amounts must add up to the claim's Total Billed Amount. Use the auto-calculate button next to Write-off to fill in whatever is left.

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