With Blueprint’s built-in telehealth platform, you can run and record your sessions in one single browser tab -- no juggling multiple programs or extra setup.
Benefits of using Blueprint's built-in telehealth feature
Secure, HIPAA-compliant video sessions
Clients join via a secure link and the telehealth session opens in their internet browser — no app downloads required. Our platform meets strict security and privacy standards.
Your own personal telehealth link
As a clinician, you have a single telehealth link that you can share with all your clients, and a waiting room to admit the right clients to your session.
Fast, accurate progress notes
Notes are generated even faster and more accurately than recording the audio of a third-party hosted telehealth session.
Multiple participants, screen-sharing, and noise cancellation
Telehealth is Included in every plan
Blueprint Telehealth is included in every Plan and is ready for you to use with your clients as soon as you sign up for Blueprint.
To start a Blueprint Telehealth session, click Start Video Session anywhere in Blueprint -- Blueprint will guide you through the rest! Detailed steps are below.
How to run and record a telehealth session using Blueprint's built-in telehealth platform
From your Sessions Dashboard, click "Start Video Session"
Select an existing client or add a new one
Check your camera and microphone options by playing the test sound and speaking out loud
When you're ready to join the telehealth meeting, click "I'm all set"
If your client is already in the waiting room you'll immediately see a blue pop-up in the lower-right that says "Someone's in the waiting room."
If your client hasn't joined the waiting room yet, the blue pop-up will appear when they do join.
Whenever you're ready, click the "Admit" in the blue pop-up or within the "People" panel (also located in the lower-right corner.)
That’s it! After clicking "Admit", your telehealth session and the recording will begin.
Tips for a Smooth Experience
We recommend that both you and your client use the Google Chrome internet browser.
Encourage clients to find a quiet, private space for their session.
Use a stable, strong internet connection when possible. If multiple people are utilizing your wifi during a session, it can slow things down.
For more tips and simple troubleshooting steps, check out: 7 Tips to Solve 99% of Blueprint Telehealth Issues
FAQ
What does Blueprint Telehealth cost?
Blueprint Telehealth is included in all plans.
Can I change what my Blueprint Telehealth link looks like?
No, we don’t yet offer the ability to customize your link, though we may in the future.
Do I need to send every client a different link for Blueprint Telehealth?
No, you don’t need a unique link for each client.
You have a single, stable link as a clinician that you can share with all clients. You can find that link anytime from either:
your Sessions Dashboard -- in the blue box near the upper-right, under the "Start Video Session" button)
your Telehealth Settings page -- click your name in the upper-right corner of Blueprint, then General, then Telehealth).
When your client follows your link and enters their name, they’ll be placed in a waiting room for you to admit them.
Can I pause the recording in a Blueprint Telehealth session?
Yes. You can click Stop Transcript (in the upper-left corner of your video) and Resume Transcript at any time during your telehealth session.How many participants can I have in a Blueprint Telehealth session?
Technically, a Blueprint Telehealth session can support up to 200 participants, more than enough to host larger group sessions. Please note, however, that we do not support creating separate “breakout rooms” from within a session.
Is Blueprint Telehealth HIPAA compliant?
Yes, Blueprint Telehealth is HIPAA compliant! Learn more about Data Security at Blueprint here!
Do I need to download anything to run a Blueprint Telehealth session?
No, neither you nor your client need to download anything because Blueprint Telehealth works entirely in your internet browser!
Does my client need to download anything or create a Blueprint account to join a Blueprint Session?
Nope! Clients can join directly from your Blueprint Telehealth link (💡 which you can add to their appointments and reminders in your EHR) — no account or login required.
What if I want to use a different telehealth platform but I'd still like Blueprint to capture my session and generate a Progress Note?
No problem! You can still use Blueprint with third-party telehealth platforms such as Zoom, Doxy.me, TherapyNotes, Simple Practice, etc. Here's how:
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